Respostas às tuas perguntas

Entendemos que tenha dúvidas sobre confiar a sua propriedade a alguém em Portugal. O nosso objetivo é fornecer respostas claras e concisas para o ajudar a sentir-se seguro ao escolher a House Care Company para as suas necessidades de gestão de propriedades. Explore as nossas perguntas frequentes abaixo.

FAQ - Perguntas frequentes

A House Care Company nasceu de uma necessidade simples: um parceiro de confiança para os proprietários de imóveis em Portugal. O nosso compromisso com a excelência, comunicação clara e serviço personalizado garante que a sua propriedade seja cuidada como se estivesse cá. Descubra como trazemos tranquilidade à gestão do seu imóvel.

What are the most common questions people ask you about managing their property in Portugal?
  • Can you manage my property while I live outside Portugal?
  • What is included in your short-term and long-term rental management services?
  • How do your management fees work?
  • Can you list and manage my property on Airbnb, Booking.com and other platforms?
  • Do you handle guest or tenant communication, check-ins and check-outs?
  • Can you arrange cleaning, laundry, garden and pool maintenance?
  • How often do you check the property, and will I receive photos or reports?
  • Can you coordinate repairs, renovations and trusted local tradespeople?
  • Do I need to be in Portugal to approve maintenance or renovation work?
  • How do you keep me informed about costs, bookings and work carried out?
  • Can I choose only the services I need?
  • What happens if there is an urgent maintenance issue?

Are there any questions where your unique approach to 'House Care' really shines compared to others?

How do you keep me informed when I am not in Portugal?

This is where the House Care approach makes the biggest difference. We act as your trusted local point of contact, carrying out regular property checks and keeping you updated with clear reports, photos and videos.

If we identify a maintenance need, we explain the issue, obtain quotes when required and only move forward after your approval. You always know what is happening at your property, without needing to be there in person.

What are some worries or concerns potential clients often have, and how do you usually address them?

Potential clients often worry about trusting someone to manage their property while they are away, unexpected costs, delays in repairs, and not knowing what is happening at their home.

We address these concerns through clear communication and full transparency. Clients receive regular photo and video updates, clear reports, and prompt notification of any issue. For repairs or additional services, we provide the relevant information and obtain approval before work begins, except in genuine emergencies where immediate action is needed to protect the property.

We also work with trusted local professionals and coordinate each stage carefully, helping ensure work is completed to an agreed standard and within the planned timeframe. Our aim is to give every owner confidence, control and peace of mind — wherever they are.

A sua propriedade, a nossa prioridade

Pronto para experimentar uma propriedade sem preocupações em Portugal? A House Care Company está aqui para oferecer uma gestão fiável, transparente e completa. Deixe-nos mostrar-lhe como podemos fazer a diferença.